GMC News

Tuesday, January 29, 2013 Online Video Service Improves Student Understanding, Effectiveness of Customer Service, and is a Valuable Tool in Achieving Default Aversion Goals BOULDER, CO – Financial Aid TV (FATV), a leading supplier of online video solutions for college financial aid offices, announced today a new addition to its online network. Georgia Military College is the latest institution to take advantage of Financial Aid TV’s customized online video counseling and outreach solutions. “Financial Aid TV was launched at Georgia Military College at all campuses in July, 2012,” said Alisa Stevens, Director of Financial Aid. “We were immediately pleased with the positive response from students and staff. The use of FATV has consistently grown over the last few months. The support from FATV is excellent! They keep up with changes to federal and state regulations and provide new material in a very timely manner. This is a quality product!” “FATV is designed to assist all schools regardless of size, including online distance education programs and traditional brick and mortar institutions. The ability to have questions answered after office hours is a key benefit,” said Paul Burke, VP of Sales for Financial Aid TV. Schools are deploying FATV in a variety of ways, including: To Improve Customer Service To Improve Default Aversion Efforts To Improve Financial Literacy Efforts To Reduce Student Wait Times To Reduce Student Phone Calls To Expand Counseling Reach To Assist Veterans For more information on Financial Aid TV and to view a demo, please call 1-888-704-9090 or visit www.financialaidtv.com. Financial Aid TV (www.financialaidtv.com) is a service of CareerAmerica, LLC, an independent publisher of customizable digital solutions for educational institutions.