GMC Tech Help Center
Frequently Asked Questions


How do I reset my password?


How do I access the GMC Portal?
The GMC Portal is accessed by going to https://portal.gmc.edu.
The first time you access the GMC Portal, it might take a few minutes to load all pieces as it is loading your setup for the first time.
If you are still having difficulties logging into the GMC Portal, call our Tech Support 844-571-5983


How do I access my Student Email account?
To access your student email account, you must first access the GMC Portal. The GMC Portal will provide you with single sign-on access to your student email account.
The link to access the student email account is located at the top of the left column of the GMC Portal homepage. The link will say “You have X Unread Messages” where X is the number of unread messages in your account. Clicking this link will automatically load your student email account with single sign-on access.
To synch your student email account with a smart phone or other mobile device download the Microsoft outlook app then log in with your GMC credentials.
You can also access your student email by going directly to https://outlook.office.com/.


How do I access Canvas?
To access Canvas, you must first access the GMC Portal. The GMC Portal will provide you with single sign-on access to your Canvas classes.
In the left column of the GMC Portal homepage, you will see a section labeled My Courses. To access your course(s), please click on the “Click Here to View My Courses” link. Please note that it can take up to 24 hours after you register for your course to show.
You can also access your Canvas courses by going here.


How do I print using PaperCut?


How do I submit a ticket?
Please call our Helpdesk call center 844-571-5983


What is my Username and GMC Email address?
Your username is your full GMC email address, which is your first initial followed by your entire last name and your 4 digit birthdate in the format MMDD (everything in lower case letters) followed by @bulldog.gmc.edu
For example, if my name is Bobby Cox and my birthday is May 21, then my username\email is bcox0521@bulldog.gmc.edu
Important Note: Your GMC Username\Email address, and Password will be used to grant you access to all of your personal student resources. Please ensure that you remember your login information.


How to add a Multi-Factor Authentication (MFA) method
First, you will log into Office 365.
This can be done from your Office 365 email (GMC Portal) or from your Office 365 account home page. (portal.office.com)
Once logged in, locate your initials in the top right corner.
Next, click on your initials and then ‘View Account’.
On the ‘My Account’ page click on ‘Security Info’.
On the ‘Security Info’ page, you can manage your authentication and password recovery options.
To add a new option, locate and click on ‘Add sign-in method’ and select the method. Complete the on-screen instructions and the option will become visible in the list of available authentication methods.
– Our recommendation is to use the Mobile App (Microsoft Authenticator) with the ‘Receive notifications for verification’ option. Click here to download the App
To change the default sign-in method click ‘Change’ next to the ‘Default sign-in method’ at the top of the ‘Security Info’ page.


How to set up GMC Student Email on your mobile device?
Click below to download the Outlook App for your Android or Apple device. Enter your GMC student email and password when prompted.


How do I set up Bulldog printing?
B.Y.O.D. Printing
Printing to our Bulldog printers is really easy to do from your own device, just follow the simple set-up instructions below.
First step is to go to the address below.
From here, choose your device type (Windows, Chrome, or IOS). For Android, go to the Google Play Store and download the Mobility Print by PaperCut Software app.
Once you have installed PaperCut Mobility on your device, send a print to the system and then go to any of our student printers to retrieve your print job.
Printing From GMC Student Work Stations
Printing from student work stations is very simple as well. Log into the computer as yourself by using your GMC username and password (you cannot be logged in as “Student”).
Choose the document you want to print and select “Print” from the “File” menu. Please make sure that “GMC_FIND_ME_PRINTER” is selected as your printer and hit “OK” in the print menu.
Please note that the printer will automatically be set to print in color, so if you would like to print in Black and White you will have to select that under preferences. Once you have clicked “OK”, go to one of our printers to retrieve your print.
Retrieving Print Jobs from Bulldog Printers
Log into any of our printers using your GMC username and password (as seen below):
Select your document to see the cost of your print and press the print button to release your document.


How do I print from my device?


How do I access my Transcripts?

Please make sure to review the Georgia Military College Computer Ethics and Guidelines.
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Since 1879.
We’ve been educating bright minds for well over a century. That’s why a degree from GMC means more than just a great education. It means success.